DONALD WILLIAM MUELLER

334 Southpointe Drive

Charleston, WV 25314

304-744-6959 H

304-768-9700 W

304-610-3290 M

mktvalue@crwv.net

EXPERIENCE: 12,000 Characters

4/01/1996-Present, 60 HPW, Broker/Owner/Appraiser, $100,000/year, Charleston Online Realty, 1223 Leone Lane, Dunbar, WV 25064, Donald Mueller, 304-768-9700, May Contact

Manage company by overseeing all operations, including marketing, accounting, computer acquisition and maintenance and office functions. Manage office operations, including up to $300K annual budget, ensuring accountability and accuracy. Control accounting operations, including accounts receivable, accounts payable, credit collections, tax filings and company auditing. Own and manage over $3M properties, including residential, multi-family, commercial office, industrial office park and vacant land properties.

REAL ESTATE APPRAISER: As appraiser for individual, commercial, state and federal clients, prepare written reports to estimate property values, clearly outlining estimation methods and meeting appraisal standards. Compute final estimation of property values, taking into account factors, including depreciation, replacement costs, value comparisons of similar properties and income potential. Search public records for transactions. Inspect properties to evaluate construction, condition, special features and functional design, accurately taking property measurements. Photograph property interiors and exteriors to estimate property value, substantiate findings and complete appraisal reports. Evaluate land and neighborhoods, considering locations and trends and impending changes that could influence future values. Obtain land values and sales information about nearby properties to establish property values. Verify legal descriptions of properties by comparing them to county records. Check building codes and zoning bylaws in order. Estimate building replacement costs using building valuation manuals and professional cost estimators.

REAL ESTATE BROKER: As real estate broker, manage office, overseeing real estate transactions and selling real estate owned by others. Obtain agreements from property owners to place properties for sale with real estate firms. Monitor fulfillment of purchase contract terms. Compare property with similar properties that have recently sold, in order to determine its competitive market price. Act as intermediary in negotiations between buyers and sellers. Generate lists of properties for sale, their locations and descriptions and available financing options. Maintain knowledge of real estate law, local economies, fair housing laws and types of available mortgages, financing options and government programs. Check work completed by loan officers, attorneys and other professionals to ensure that it is performed properly. Arrange for property financing.

PROPERTY MANAGER: As property manager, manage, plan, direct and coordinate selling, buying, leasing, or governance activities of commercial, industrial and residential real estate properties, including commercial business park, office building, lots for sale, timbering and oil and gas production and potential and sometimes frequent construction of real estate projects.

Meet with prospective tenants to show properties, explain terms of occupancy and provide information about local areas. Direct collection of monthly assessments, rental fees and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities and equipment routinely to determine necessity of repairs or maintenance. Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations. Plan, schedule, and coordinate general maintenance, major repairs and remodeling or construction projects. Manage and oversee operations, maintenance, administration and improvement for properties. Negotiate sale, lease and development of property, and complete and review appropriate documents and forms. Determine feasibility for prospective projects. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs and property availability. Determine and certify eligibility of prospective tenants, following government regulations. Prepare detailed budgets and financial reports for properties.

LEADING PEOPLE: Managed up to 9 personnel, providing leadership, mentoring and guidance for excellence. Recruited and hired personnel, following all Equal Employment Opportunity requirements. Oversaw personnel, ensuring all policies, rules and regulations were followed. Held personnel responsible for satisfactory completion of work assignments, providing discipline using established procedures, including effective steps to correct deficiencies in performance, attitude and conduct. Appraised staff performance, providing effective feedback. Planned and scheduled work, ensuring all requirements were met. Selected, developed and assigned work based on priorities. Reviewed goals, function and staffing levels to ensure proper support.

WEBMASTER: Created new business concept to market properties on Internet, www.charlestonwv.net, to graphically display properties. Programmed website from scratch, using expertise in HTML, Linux, MYSQL, PHP, Photoship, ImageReady and Cold Fusion.

ACCOMPLISHMENTS:

- Developed successful and profitable business from scratch, always debt-free, with established reputation as quality company providing excellent service, with high profile in Charleston, WV business community.

- Obtained certification and secured business in 5 states, with sixth state pending.

- Reconstructed and successfully marketed expensive triplex which burned.

- Managed construction of projects (see additional information) and continue to manage properties.

- Produced over 400 single family URAR appraisal reports and over 300 commercial narrative reports for local clients.

- Mentored 4 appraisal apprentices, leading to their certification.

- Converted manual accounting operations to QuickBooks.

GOVERNMENT EXPERT TESTIMONY: (one example)

- South High St. Bridge Replacement, State of WV/Federal project, Morgantown, WV (2001): Provided expert testimony supporting government position of less than $10K damages for temporary construction easements versus over $750K claimed by property owner, a commercial property with a CVS Pharmacy and Little Caesars' Pizza. Based on testimony of proper appraisal procedures, including lack of proof that ramp from original bridge to property was legal, jury upheld findings.

GOVERNMENT APPRAISAL PROJECTS: (list more than one)

- Inspected and appraised properties for governmental entities by following eminent domain procedures per federal and/or state guidelines, subject to review. Produced extensive research and data books along with professional narrative appraisal reports:

-- WV Department of Transportation (DOT) - Over 30 small bridge replacement projects: For each project, appraised 4-6 parcels for total and partial takes, temporary construction and ponding and permanent drainage easements.

-- Montrose Road/MD Route 189/Seven Locks Rd., Montgomery County, MD (2007): Appraised project "as if available in 1986" since Outer Circumferential Freeway was not built and owner wanted to buy parcel back. Found and used 10 comparable sales for property valued at over $7M.

-- Greater Portsmouth Bypass, Ohio DOT project, Scioto County, OH (2006): Appraised 20 parcels, including residential, modular and multi-family homes, large acreage properties and modular home manufacturing facility for construction of new, over $50M four-lane controlled access right of way. Produced reports for over 45 sales with no challenges.

-- Shawnee Parkway, I-77 Odd Road and Ghent Exit, WV / Federal project, Ghent, WV (2005): Appraised 40 parcels, including residential, modular and multi-family homes, large acreage properties and modular home manufacturing facility for construction of new, over $50M non-controlled access right of way for 2.14 miles of roadway. Produced reports for 50 sales with no challenges.

-- US Route 35/I-64 Interchange, WV / Federal project - part of new access to Gallipolis, OH (2002-3): Appraised 46 parcels, including single and multi-family homes, commercial properties, large acreage parcels and pet cemetery for construction of new, over $50M four-lane controlled access right of way for 1.80 miles of roadway. Produced reports for over 50 sales. Provided expert testimony for only challenge by property owner.

-- US Route 19 Bypass, WV project, Beckley, WV (2002): Appraised 31 parcels, including single family and mobile homes, commercial properties and coal mine for construction of new, over $50M four-lane controlled access right of way. Produced reports for 80 sales. Provided expert testimony for only challenge by property owner.

-- State Route 2 Extension and Widening/US Route 2/I-77, WV / Federal project, Parkersburg, WV (2001-2): Appraised 42 parcels, including single and multi-family homes, commercial properties, large acreage parcels and motel for construction of new, over $95M four-lane controlled access right of way for 3.87 miles of roadway. Produced reports for 90 sales. Provided expert testimony for only challenge by property owner.

-- Coal Field Expressway, State Route 16, WV / Federal project, Welch, WV (2001): Appraised 29 parcels, including single family and modular housing, commercial properties, large acreage parcels and coal and timber properties for construction of new, over $100M four-lane controlled access right of way for 4.55 miles of roadway. Produced reports for over 60 sales with no challenges by property owners.

-- King Coal Highway, State Route 121/US Route 52, WV / Federal project, Welch, WV (2001): Appraised 18 parcels, including single family and modular housing, commercial properties, 1 large acreage parcel and US Steel coal and timber property for construction of new, over $80M four-lane controlled access right of way for 5.99 miles of roadway. Produced reports for 60 sales with no challenges.

-- Marmet Lock Replacement Project, Huntington District, US Army Corps of Engineers (1998-2001): Appraised 125 parcels, including single and multi-family homes and commercial properties, including Pizza Hut and shopping center for expansion of Kanawha River lock. Produced reports for 150 sales with no challenges. Performed compliance inspections.

-- Westmoreland Bridge, I-64, WV project, S. Charleston, WV (2000): Appraised 15 parcels, including residential properties, commercial bank property and Red Roof Inn for construction of new, over $100M four-lane controlled access right of way and bridge across Kanawha River for 0.56 miles of roadway. Produced reports for 30 sales with no challenges.

-- U.S. Route 52 Kermit Bypass, WV / Federal project, Kermit WV (2000): Appraised 20 parcels, including single family and mobile homes, commercial properties, large acreage parcels and coal mine for construction of new over $50M four lane controlled access right of way for 2.74 miles of roadway. Produced reports for 40 sales with no challenges.

OTHER WORK EXPERIENCE:

2/1/1979-4/1/1982, 60 HPW, PGA Golf Professional, Berry Hills Country Club, #1 Berry Hill Drive, Charleston, WV 25314, Joseph P. Taylor (deceased)

Taught golf and administered play and operation of golf course, while supervising 4 person staff, including hiring, termination, training, delegating, monitoring and reviewing work. Marketed and interacted with public to promote play at course. Developed and maintained broad network. Delivered presentations and advanced instruction. Organized and ran member events.

EDUCATION: 2000 Characters

Undergraduate Studies - 106 Credit Hrs total:

West Virginia State College, Institute, WV, 6/86, 48 Credit Hrs, Appraisal of Real Estate, Real Estate Law, Accounting, Business Law, Cost Accounting, Intermediate Accounting, Financial Management, Corporate Income Tax, Advanced Accounting Writing for Business, Principles of Economics

University of Maryland, College Park, MD, 5/77, 16 Credit Hrs, Text Contemp Living, Business Enterprise, Astronomy, Mass Communications, Marketing Principles and Organization

University of Charleston, Charleston, WV, 5/75, 24 Credit Hrs, English Comp, Music Apprec, Gen Biology, Intro New Test, Hist of Civil War, Speech Fundamentals, Survey of Amer Lit

Flagler College, St. Augustine, FL, 12/74, 12 Credit Hrs, Western Civilization, English Comp, Art History, Intro to Psychology

Realtors Institute Studies, GRI Designation, Graduate of Realtors Institute, Parkersburg Community College, Parkersburg, WV, 05/83, 6 credit hours, Realtors Institute, Levels 1-3

Diploma, Col. Zadok Magruder High School, Rockville, MD 20855, 5/74

ADDITIONAL INFORMATION: 6000 Characters

SPECIALIZED TRAINING:

Advanced Techniques of Appraisal Report Writing Course, 11/07, 15 Hrs

National USPAP Update Course, 6/07, 7 Hrs

Uniform Appraisal Standards for Federal Land Acquisition, 4/07, 16 Hrs

Mathematics, Statistics and Income Capitalization Techniques, 9/06, 14 Hrs

March 2005 URAR Course, 8/06, 7 Hrs

Reviewing Appraisals in Eminent Domain, 9/05, 8 Hrs

National USPAP Update Course, 4/05, 7 Hrs

PA Appraisal Licensing Law, 4/05, 2 Hrs

Made in America, Appraising Factory-Built Housing, 8/04, 7 Hrs

National USPAP Update Course, 5/04, 7 Hrs

Professional Standards and Code of Ethics, 3/04, 7 Hrs

PA Appraiser License Law, 4/03, 2 Hrs

USPAP National Course, 2/03, 15 Hrs

Appraisal Forum - USPAP/Jurisdictional Exception, 11/02, 4 Hrs

Ethics, Appraising, Real Estate Law, 4/02, 7 Hrs

USPAP, 5/01, 14 Hrs

Business Valuation, Part 1 and 2, 8/99, 14 Hrs

Understanding Environmental Contamination in Real Estate, 3/96, 7 Hrs

Appraiser as Expert Witness, 2/94, 7 Hrs

Capitalization Theory and Techniques, 8/92, 40 Hrs

Real Estate Appraisal Principles, 10/91, 40 Hrs

Residential Valuation, 10/91, 40 Hrs

Uniform Standards of Professional Practice, 5/91, 40 Hrs

Square Foot Estimating Critical Path Method, 9/83, 15 Hrs

AWARD:

Service Award, Kanawha Valley Board of Realtors, 1991: "Chairmanship on Strategic Planning Committee started Buyers Brokerage"

LICENSES and CERTIFICATIONS:

West Virginia Real Estate Broker, #0725

West Virginia State Certified General Real Estate Appraiser, # CG138 DOT Approved

West Virginia State Certified Supervisory Real Estate Appraiser

Maryland State Certified General Real Estate Appraiser, #11674 DOT Approved

Pennsylvania State Certified General Real Estate Appraiser, #GA003329 DOT Approved

Ohio State Certified General Real Estate Appraiser, #2006000450 DOT Approved

North Carolina State Certified General Real Estate Appraiser, #A6434

Virginia Certified General pending

Private Pilot License Certification, # 215727508, Private Pilot Single Engine Land

- 272 Hrs Pilot in Command

- Aircraft Flown: Beech Sundowner/Skipper BE-77, Cessna 150/152/172/182/210, Piper Warrior PA-28/J-3 Cub

Former Member, Professional Golfers Association of America

JOB-RELATED SKILLS:

Type over 60 WPM

Computer: Build PC Computers, Red Hat Linux, PHP3, MySQL, HTML, FTP, WordPerfect X3, Adobe Photoshop, Windows, Microsoft Office (Word, Excel, PowerPoint, Caprate, Investment Analyst)

MEMBERSHIPS

Member, National Association of Realtors, NRDS ID# 896021300

Member, West Virginia Board of Realtors

Member, Kanawha Valley Board of Realtors

Member, Kanawha Valley Multiple Listing Service

Member and Former Chairperson, Strategic Planning Committee, Kanawha Valley Multiple Listing Service

Beckley Board of Realtors

Beckley Multiple Listing Service

Metropolitan Regional Information Systems, Inc. (MRIS)

Former President and Member, Southpointe Village Homeowners Association

Member, Former Member Board of Governors, Berry Hills Country Club

CONSTRUCTION PROJECTS

- Ensured on-time, within budget construction of major company owned / family owned projects by effectively purchasing materials, setting up computer-based accounting system and monitoring construction:

-- Southpoint Village Triplex Reconstruction (2003): Rebuilt $1.2M, 3 unit triplex luxury townhome to original quality and character after substantial damage by fire on-time and within budget. Resolved lawsuit between property owners and homeowners association on insurance proceeds and how to rebuild units.

-- Roxalana Business Park, Dunbar, WV (1987-88): Built and continue to manage $1.6M office park, first flex space type office park in Charleston regional area. Marketed project to initial tenants including Johnson and Johnson, Montgomery Ward and Mosler.

-- Southpointe Village Subdivision, Charleston, WV (1985-89): Built $9M project for 44 upscale, zero lot line subdivision, including designing and planning entire site for maximum usage within zoning requirements. Used new, energy efficient building methods.

-- Oakes Village, S. Charleston, WV (1985): Oversaw construction and continue to manage $900K, 23 apartment complex including presenting project to Mayor and other government officials and hiring and training residential manager.

-- Charleston Center Village, Charleston, WV (1984): Built and continue to manage upscale, $3.5M, 52 system including installing Satellite TV network and hiring and training resident manager.

PROFESSIONAL SUMMARY:

Accomplished REAL ESTATE BROKER and APPRAISER with over 25 year record of success in PROPERTY MANAGEMENT, CONSTRUCTION and APPRAISALS for residential, commercial and governmental projects. Sought after for knowledge of a broad range of real estate principles and federal and state practices, objectives, missions and procedures. Use understanding of real estate markets to acquire property and manage leasing of properties. Direct planning, appraisal, acquisition, management, disposal and reporting of real estate activities, with appraisal certification in 5 states. Mentor and manage personnel by providing the leadership, guidance and training to build high performance teams.

Conduct appraisals and inspections for state and federal agencies for large Department of Transportation and US Army Corps of Engineers construction projects. Provide expert testimony to defend appraisals when required. Manage construction of residential and commercial properties.